Privacy Policy on ticketbutler.io

This Privacy Policy applies to the ticketbutler.io domain, but not to its subdomains (such as example.ticketbutler.io).

 

We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at Ticketbutler ApS.

 

When collecting, processing and using your personal data, we always comply with all relevant and applicable legal provisions.

 

We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.


Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. Among other things, we use cookies to keep track of the contents of your shopping cart while you use our webshop.

 

We can obtain information such as name, email address, postal address, delivery address (if different from postal address), telephone number and payment information.

 

Ticketbutler ApS collects and processes your personal data when you do the following: 

- Visit our website

- Completes a purchase of our products

- Sign up for our newsletter

- Sends us questions, complaints or feedback


The data controller

The data responsible for the collection, processing and use of your personal information on ticketbutler.io is Mads Kjer, Raffinaderivej 10, 2300 København S, Denmark.


Basis of processing and purpose

We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We will collect your e-mail address in order to send you an order confirmation and a delivery confirmation.

 

When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfilment of the agreement entered into. Upon completion of payments, some of your data will be passed on to Stripe, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

 

If you have given us your consent during the registration process, or on our website, we will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.

 

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.

 

Your information (except your email address if you have consented to its processing for the purpose of receiving offers or receiving newsletters) will be deleted 2 years after you have received your item or service.


Other recipients of personal information

We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

 

Our website is operated using Wix.com and our payment system through Stripe, which acts as our data processor. All personal data that you provide on our website will be stored in Wix.com's data centers.

 

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data in accordance with our instructions and in accordance with the legal requirements for data processors.

 

We have entered into data processor agreements with our data processors, which is ours and your guarantee that they comply with the applicable rules on the protection of your personal data.


Your rights

As a registered person with us you have a number of rights, which we must ensure fulfilment at all times. You have the right to request the following from us: 

  • To access and have your personal data changed

  • To have personal data deleted

 

In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

 

If you no longer want us to process your personal data or to restrict the processing of your personal data, you can also send us a request to hello@ticketbutler.io.

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