All prices are displayed without VAT.
The Ticketbutler ticketing system is completely free to use as an organizer. For paid tickets, a small ticket fee is added to the price of your ticket. By default, this ticket fee is covered by the ticket buyer (unless you choose to cover the fee as an organiser).
The fee is DKK 4 + 4% of the ticket price. E.g. if the ticket price is DKK 100, the fee is DKK 10.25, if the price is DKK 200, the fee is DKK 15.25, if the price is DKK 300, the fee totals DKK 20.25, etc. (VAT included).
THE FINE PRINT
4 DKK + 4% of the ticket price is a low fee - and no matter at what price you charge your tickets, we have set a cap fee that ensures we never charge more than 60 DKK.
When you sell extras during the ticketing purchase flow (eg merchandise, drinks or meals), a fee of 2 DKK + 2% per product sold is charged.
Let the ticket buyer pay with the MobilePay (the Customer favoreite in Denmark). We charge a fee of 2 DKK per MobilePay payment.
Is the ticketing platform free?
Yes. The event ticketing system is free for all event organizers to use - no registration or set up costs. You can also choose to absorb the fee in the ticket price or you can pass it on to the customer.
When do I receive the money?
Depending on your preferred payment method, we process your ticket revenue within 3 working days after your event.
If you need to pay for event expenses in advance, we’ve got you covered with our “get-paid-as-you-go” service through Stripe. Select the Stripe payment method when creating your free Ticketbutler account if you want scheduled payouts of your ticket sales prior to the event. Please note that Stripe charges a fee per order for handling advance payouts. Find the Stripe fee for your country via this link.
How does the guest pay?
We have made it easy for your guests to purchase your tickets. Let your guests pay with e.g. Visa, MasterCard, Maestro and MobilePay.
Can we have more users?
Yes, it is possible to have several teams and users. In fact, you get 3 users per team for free. Need more users? Please contact us.
Are there any commitments?
No. There are no financial commitments or monthly fees when it comes to using our ticketing system. Sign up and try out the platform, all for free.
A selection of Ticketbutler customers
Customer loyalty & satisfaction
NPS is short for "Net Promoter Score". The score goes from -100 to 100 and is one of the world's most popular methods for measuring customer loyalty and satisfaction. The average for our industry and product type is 30, and anything above 50 is "excellent". We are extremely proud of the result, and promise to keep exceeding your customer service expectations and optimizing our products and services to suit your ever-evolving needs as an event planner.
Søren Jessen Nielsen
Founder of @Nordic.ai
We switched to Ticketbutler because we wanted a modern, flexible, and affordable solution for our ticketing needs. Ticketbutler lived up to all of our requirements, and the team was quick to make small adjustments on the go. The support team is always readily available making sure that any issues are resolved quickly.
Sigrid Stilling Netteberg
Development Consultant @DUOS
The Ticketbutler team is very committed, professional, and solution-oriented with the challenges we experienced and faced in our event process. This gives us time to concentrate on organizing a better event while simultaneously providing a great ticketing experience for our guests.